Cross-Border Healthcare, Simplified

Six transparent steps. One private concierge. zhenshine handles the details so you can focus on healing

1

Step 1

Consultation

Online Consultation and Initial Assessment: Submit your medical records and communicate with our medical consultants to clarify your needs. We will conduct an online preliminary assessment to deeply understand your health condition and core requirements.

2

Step 2

Medical Review

Medical Record Organization and Expert Pre-Review: Our team will professionally organize your international medical records. Subsequently, top Chinese experts in the relevant disciplines will review your materials to assess the feasibility of seeking treatment in China.

3

Step 3

Treatment Plan

Customized Plan and Cost Budget: Based on the experts’ pre-review, we will issue a detailed treatment plan proposal and a cost budget list. A completely transparent process and financial estimate ensure all uncertainties are eliminated before your journey begins.

4

Step 4

Concierge Arrival

Visa, Transportation, and Arrival Transfer: Your dedicated concierge will assist with visa applications and provide airport pick-up, accommodation arrangements, and lifestyle support. No matter which city you arrive in, we guarantee a smooth and worry-free arrival experience.

5

Step 5

In-Hospital Support

In-Hospital Medical Escort and Interpretation: During your treatment in China, a professional medical interpreter will provide full-time escort services. We help you navigate all hospital procedures and facilitate in-depth communication with doctors to ensure your treatment proceeds smoothly.

6

Step 6

Aftercare & Follow-up

Remote Follow-up and Long-Term Management After Return: The end of treatment is not just hospital discharge. We establish an electronic health record for you, supporting remote follow-up consultations and medication tracking after you return home. Wherever you are, we provide long-term health management support.

Patient Journey

Zhenshine with you

Mr. Lin (林先生) AVR / Cardiovascular Intervention (阜外医院)

"My name is Mr. Lin, I'm 72, from Kuala Lumpur. Local doctors said open-heart surgery was too risky for my severe aortic stenosis, but ZhenShine gave me a second chance with a minimally invasive TAVR procedure in Beijing."

Ms. Chen (陈女士) CAR-T Cell Therapy (瑞金医院)

"I'm Ms. Chen, 68, from Vancouver. Facing a lymphoma relapse and impossible wait times in Canada, I turned to ZhenShine. Within weeks, I received world-class CAR-T therapy in Shanghai and am now completely cancer-free."

Emily Carter Maxillofacial Reconstruction / Digital Implantology (上海九院)

"My name is Elena, I'm 36 and from London. I needed complex maxillofacial reconstruction that was prohibitively expensive back home. The digital precision and care I experienced through ZhenShine's dental network were truly life-changing."

Mr. Wang (王先生) 3D Robotic Spine Surgery (北京积水潭医院)

"I'm Mr. Wang, 65, from Sydney. The waitlist for spinal surgery in Australia's public system was endlessly long, and private care was exorbitantly expensive. ZhenShine quickly arranged a 3D-navigated robotic surgery for me at China's top orthopedic center, getting me pain-free and back on my feet in no time."

Frequently Ask Questions.

Clear answers to help you prepare for your medical journey.

Our care advisors will help you determine the best path during your initial consultation. We assess your medical needs, travel plans, and personal preferences to recommend a tailored package.

Yes, absolutely. Many patients start with an online consultation to gain clarity before committing to travel or full on-ground support.

We typically need your recent medical reports, imaging (like MRI or CT scans), and a summary of your current condition. Our team will guide you on exactly what is required and assist with translation if needed.

Yes, our services are designed specifically for international patients and their accompanying family members, addressing the unique challenges of medical travel.
 
We offer comprehensive multilingual support, including professional medical translation during consultations and on-ground interpreters to ensure clear communication.
 

Simply submit a free quote request or book a consultation call. Our team will contact you promptly to discuss your needs and begin the process.

Professional medical translators will be provided.

International credit cards accepted:
• Visa
• Mastercard
• International e-wallets
• PayPal
• Alipay+
• WeChat Pay HK

One-stop concierge service.