Service Overview
Zhenshine Health facilitates outpatient appointments at 3,200+ hospitals across China, including every institution ranked in the Fudan Top 100 Hospital Rankings and all leading specialty centers. Your dedicated personal health concierge responds within 60 seconds, matching you with the most appropriate department and physician based on your clinical profile. We can also request appointments with specific specialists of your choice (subject to real-time hospital availability).
Who This Service Is For
- Patients with complex or undiagnosed conditions seeking care at top-tier hospitals;
- Medical travelers seeking treatment away from home
- Busy professionals who cannot afford long wait times
- First-time visitors unfamiliar with China’s hospital procedures
Our Advantages
- Nationwide Network: 100% coverage of all the Fudan Top 100 Hospital
- Professional Guidance: One-on-one concierge pre-consultation guidance to ensure you see the right specialist
- Rapid Turnaround: 60-second response; appointments confirmed in an average of 7 business days
- Specialist-Specific Booking: Assistance scheduling appointments with named specialists upon request
Cancellation Policy
- Platform-side failure to secure appointment: Automatic full refund or rescheduling
- User cancellation before appointment confirmation: Full refund at any time
- User cancellation after appointment confirmation: Non-refundable
Disclaimer
Zhenshine Health facilitates communication but assumes no liability for appointment delays or rescheduling resulting from factors beyond our control, including limited hospital capacity, changes to specialist schedules, or shifts in patient condition. Appointment policies are subject to the independent rules of each partner hospital.